Gaming should be fun, not a burden. 90game believes every player should enjoy themselves within their limits. Our responsible gaming policy is here to keep you protected and informed.
Responsible gaming means treating gaming as a form of entertainment — not as a source of income or a way to solve problems. At 90game, we believe that truly responsible gaming happens when a player enjoys themselves consciously, within a set budget, and of their own free will.
Many players in Bangladesh have misconceptions about gaming. Some believe that playing more means winning more, or that lost money can be recovered. The reality is that gaming is entirely chance-based and every round is independent. 90game always explains these facts with full transparency.
Our responsible gaming policy is more than a list of rules — it reflects our commitment to every member. We want you to enjoy gaming in a healthy, happy way for the long term.
Remember: gaming is only enjoyable when it has no negative impact on your financial or mental well-being.
At 90game, we follow a set of core principles to ensure responsible play. These aren't just rules on paper — they are actively built into every aspect of the platform's design.
90game is licensed and operates in accordance with international responsible gaming standards.
Gaming addiction can develop gradually — sometimes without you even noticing. If you recognize any of the signs below, it's time to seek help. That's not a sign of weakness; it takes courage.
Spending beyond your set budget, or placing more bets to try to recover lost money.
Spending far more time gaming than planned and being unable to stop.
Prioritizing gaming over time with family and friends.
Feeling restless, irritable, or angry when unable to game.
Hiding your gaming habits or spending from family or loved ones.
Taking out loans or using money set aside for essential expenses in order to gamble.
If more than 2 of the above signs apply to you, contact 90game Support immediately or activate self-exclusion.
The most effective way to play responsibly at 90game is to set your limits in advance. You can configure any of the following limits in your account settings at any time.
| Limit Type | Duration | Can be changed | Takes Effect |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Yes | Immediate (Reduction) |
| Betting Limits | Daily / Weekly | Yes | Immediate (Reduction) |
| Loss Limit | Daily / Weekly / Monthly | Yes | Immediate |
| Session Time Limit | Per session | Yes | Starting from next login |
| Cooling-Off Break | 24 Hours – 6 Weeks | On Request | Immediate |
| Permanent Self-Exclusion | 6 Months – Permanent | Via support | Immediate |
Requests to increase limits take effect after 72 hours, while requests to decrease them take effect immediately. This policy is designed to protect you from impulsive decisions.
If you feel you need a break, use 90game's self-exclusion feature. It is completely confidential and can be activated at any time. You will not receive any promotional messages during self-exclusion.
After logging in, click the profile icon at the top right and go to the "Responsible Gaming" option.
24 hours, 1 week, 1 month, 6 months, or permanent exclusion — choose what works best for you.
Verify your identity to confirm the request. Your account will be suspended immediately.
During self-exclusion, the 90game support team can provide details of professional support organizations if needed.
If you wish to return after your exclusion period ends, please contact support. This does not apply to permanent exclusions.
The questions below will help you become more aware of your gaming habits. This is not a medical diagnosis, but it can help you understand where you stand.
1. Have you ever spent more time or money on gaming than you planned?
2. Do you find it hard to take a break from gaming?
3. Have you ever placed more bets to try to win back money you lost?
4. Has gaming caused problems with your family or work?
5. Do you feel restless or irritable when you are unable to game?
If most of your answers are "Often" or "Always", contact 90game support. We will help you find the right assistance.
90game strictly enforces an 18+ policy. We have multiple layers of protection in place to prevent minors from accessing the platform.
If you suspect a minor is using 90game, please notify us at [email protected]. We will take prompt action.
There's no shame in talking about a gaming problem. 90game's support team will be by your side with complete confidentiality. If you feel gaming is having a negative impact on your life, reach out to us today.
Use live chat for 24/7 real-time support. Average response time is under 2 minutes.
For detailed inquiries, email [email protected]. You will receive a response within 24 hours.
Our support team is available in Bengali. You're welcome to reach out and describe any issue in Bengali, at your convenience.
We back up our words with action when it comes to responsible gaming. The features below work actively to keep you protected.
Track every bet, deposit, and winning in real time. Download monthly reports to review and analyze your spending.
You will receive an automatic reminder when your set time limit is reached, helping you avoid spending too much time gaming.
Lock your account instantly with a single click — no waiting, no questions, effective immediately.
Each game's RTP, house edge, and winning odds are clearly displayed. No hidden information.
Our system automatically detects unusual gaming patterns and alerts the support team.
Under Family Protection Mode, a trusted person can request that limits be placed on your account.
Here are answers to the most frequently asked questions about 90game's responsible gaming policy.
Gaming at 90game is about more than winning — it's about a safe and enjoyable experience. Use our responsible gaming tools to set your own limits and play with peace of mind.